Dispatcher, Night

US Foods Inc. - Port Orange, Daytona Beach

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Ensure that both delivery and shuttle routes dispatch on time
Answer phone and receive requests for service, primarily from internal personnel or directly from customers
Contact drivers via Omnitracs or phone to communicate the needs of our customers or sales force
Call customer and/or sales force to confirm route changes, late routes and driver ETAs
Track progress and check work status of driver to ensure the timely servicing of customer deliveries
Schedule, route, and assign work to drivers as needed
Print directions as needed
Research and resolve customer problems and needs
Analyzes customer problems and prepare reports and problem logs as requested
Oversee the distribution of key for key drop deliveries
Ensure route bags are properly distributed ti the correct shuttle yards
Assign shuttle drivers to pick up returns, paperwork, keys, and backhauls

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong organizational and communications skills

• Must be flexible as hours and days may change due to business need

• Ability to sit for long periods of time while viewing a computer screen

• Ability to work in an environment which at times may be loud

• Strong typing and computer skills

• Must be able to pass pre-employment testing (drug screen & background check)