PPG: We protect and beautify the world. At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
Why join us: With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
Your personal strengths will empower you to succeed and make an impact from day one.
You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
Just like you, we are driven to make a difference in our world.
Key Responsibilities
Incumbent is responsible for ensuring that all sales orders for specific product lines or customers are entered completely, accurately, and efficiently. Reviews purchase orders or inter-site demand requests from internal and external customers to ensure sales orders are entered accurately. Responsible for confirming inter-site (EMT) requests from the ASCs. Responsible for follow-up and support to internal and external customers and their requirements which includes investigating discrepancies and/or complaints. Requests product costing information. Works effectively with Mfg and Planning when required to determine status of order and ensure customer satisfaction. Continues to look for ways to imporove and streamline the process. Ability to understand and follow directions regarding strict export compliance regulations and the chemical registration process for shipments to international customers. Works with PPG part number matrix and able to deal with strong personalities and maintain a professional demeanor. Performs other tasks as assigned
Experience and Education
High school diploma and/or equivalent combination of education and/or experience. Must have at least one year of customer service or planning experience. At least two years of customer service and planning experience preferred.
Functional and Technical Skills
Must have effective communication and follow-up abilities. Must be a customer advocate. Must be able to effectively read, write, and communicate in English. Must be able to perform basic mathematical calculations including decimals, fractions, percents, and metric conversions. Must be able to operate a personal computer and perform accurate data entry operations. Must be able to handle multiple products and/or issues. Requires problem-solving abilities and accurate data entry/communication abilities. Experience with ITAR or Export compliance processes, as well as some knowledge of government, military, and OEM specifications would be helpful. Must be able to wear required PPE equipment for the plant environment.
PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.
PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
PPG's vision is to continue to be the world's leading coatings and specialty products company.
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction ma... more