TrueFinish Coordinator

PPG Industries Inc. - Glass Business and Discovery Center, Harmar Twp

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $14.8 billion in 2015. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com.

With over 900 retail centers in North America, we continue to grow. Currently we are seeking a TrueFinish Coordinator to join our team. Within our stores channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors, and home owners. Experienced and entry level candidates are welcome to apply! Join a leading team today!

The TrueFinish Coordinator will provide customer service to the Machine App sales team and customers. Also, function as a resource for product and service knowledge to assist and work closely with the technical service team.

Provide dedicated customer service to the Machine Applied Coatings accounts including but not limited to coordinating orders, communicating to sales team and customers, technical support, and inventory management.

Duties and Responsibilities:

• Coordinate customer orders based upon product availability; production schedule; shipping restrictions and shipping efficiencies in maximizing orders

• Maintain thorough communication with customer in all phases. Accept log and track orders from MAC customers for fulfillment. Including effectively communicating any issues or concerns of product supply or product quality to appropriate personnel (technical services; research and development; sales etc.).

• Coordinate with sales and sales management team to work with forecasting for production planning to ensure proper volume to meet demand.

• Work with other members of the MAC, Harmar technical, and customer service team as well as Cranberry customer support to build back up support and redundancy for all functions

• Assist MAC Technical Services and Research and Development as needed

• Act as an effective intermediary as needed to assist TrueFinish product manager in identifying products for development

• Build strong relationship, both internal and external, to support sales

• Identify customers’ needs and expectations to assist in development of sales strategies

• Capable of supervising other on a temporary basis when needed and requested by manager

Requirements:

• High School diploma is required

• Minimum 1 to 3 years of experience in Customer Service

• An in-depth knowledge of PPG Architectural Coatings

• A thorough understanding of environmental regulations

• Proficient in the use of Microsoft software (Word, Excel, PowerPoint and Access) and database management

• Excellent communication skills (verbal and written)

• Strong customer service skills

• Ability to handle multiple requests in a time-sensitive manner

• Bilingual skills preferred - French / English

About Us

PPG Industries’ vision is to continue to be the world’s leading coatings and specialty Products Company. Through leadership in innovation, sustainability, and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in Pittsburgh and operates in nearly 70 countries around the world. Sales in 2014 were $15.4 billion.

PPG Architectural Coatings impressive line-up of residential, commercial, and industrial paint brands offers a wide range of choices to meet everyone's needs – from consumers to interior designers, painting contractors to property managers, and developers to architects.

Join an industry leading company!
Apply today!
www.ppg.com

PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.

PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.

To read more about Equal Employment Opportunity please see attached links:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Posted: 30+ days ago

About PPG Industries Inc.

PPG's vision is to continue to be the world's leading coatings and specialty products company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction ma... more

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